Winter Course 2009
January 15-17, La Thuile/IT

:: Scientific Programme
Last year GE Healthcare delivered a well received leadership training to the MIR group and are hence looking to build on this success at the forthcoming meeting in January 2009 – again featured by last year’s trainers Joanne Miller and John Wadell from the United States of America, as well as for the first time by Peter Kinhand from France.

1. DISC
The DISC inventory, developed by William Moulton Marston, profiles four primary behavioural styles, each with a very distinct and predictable pattern of observable behaviour. Understanding the DISC patterns has empowered millions internationally to better understand themselves and others, resulting in improved interpersonal success through more effective communication, understanding and tolerance. DISC is used for personal growth and development, training, coaching and managing of individuals, groups, teams and organisations. As a manager, imagine being able to better understand what motivates your employees and recognize how to effectively deal with them. That is what DISC can help you do.

2. Five Dysfunctions of a Team
A good team is a precious thing. The book ‘Five Dysfunctions of a Team: A Leadership Fable’ really brings to light how difficult it is to get a good team together and working well. You know when you are apart of a good team and when the team needs work. This session will focus on the five elements needed to build a truly cohesive team:

3. Change Acceleration Process (CAP) and Lean
CAP is GE’s proprietary Change Acceleration Process. CAP is a Model, Process and Tool/Skill-Set for increasing acceptance and commitment to changes. Research completed at GE’s Learning Headquarter, Crotonville, in the late 1980’s and early 1990’s demonstrated that the key to effectively executing change was more than the highest quality of a solution. Successful changes consistently involved a high degree of acceptance or commitment to change. This session will introduce managers to use some CAP Tools and Processes that they can use with their teams to implement change projects.
Lean is methodology aimed at reducing waste, eliminating bottlenecks and improving quality. Since being developed at Toyota decades ago, Lean is now a well-established healthcare as a proven approach to streamlining patient flows and improving patient experience. It has been widely embraced in the US, UK and Nordic health markets and is continuing to spread other countries. This session will introduce the key concepts of Lean to give the audience insights to breaking down and solving process related issues.

:: Course Venue
Hotel Planibel
Valle d'Aosta
11016 - La Thuile (AO) Frazione Entréves
ITALY